Good Concepts to Follow When Referring to Specialists – Avoiding Personal Liability and Vicarious Liability

Having a process for when and how to refer patients for complicated cases can help protect your dental practice from potential litigation. Here are some tips for building out a trusted network of specialists and avoiding vicarious liability risks. By Dr. Ty Galvin, D.D.S., and Dr. Mike Gile, D.D.S. There is a fine line between […]

GL and PL Together Reduce Coverage Gaps for Dentists

While purchasing your Professional Liability and General Liability insurance from separate carriers is common, purchasing both from one carrier with a single claims team helps reduce gaps in coverage and enables a quick payout of claims. By Sean Gleason, Cornelius Briscoe and David Simonson As a dentist running a successful practice, you need multiple types […]

How to Hire and Retain Dental Staff for the Long Term

Finding and keeping quality employees can be a challenge for dental practices in the post-pandemic world. Adjusting your approach to staffing and personnel management can yield positive results. By Dr. Ty Galvin, D.D.S., and Dr. Mike Gile, D.D.S. When someone utters the phrase about good help being hard to find, many dentists will agree. The […]

Announcing our New Website and Look!

Announcing our New Website and Look! After months of hard work, we are delighted to announce the launch of our new website and design update! Visit our new website at Insurance can be complicated, so we want to make sure our visitors have a fresh and relaxing experience. Our new website is designed to […]

5 Tips for Implementing Informed Consent Protocol and Procedures

Informed consent measures can help patients better understand what’s at stake with complex treatment protocols. Standardizing the informed consent process in the office helps dentists reduce their liability by improving patient involvement and satisfaction.   By Ty M. Galvin, D.D.S. and Michael A. Gile, D.D.S. For preventive treatment such as cleanings, dentists can reasonably count on […]

OSHA Bloodborne Pathogens Standard

OSHA’s Bloodborne Pathogens standard (29 CFR 1910.1030) requires employers to make immediate confidential medical evaluation and follow-up available for workers who have an exposure incident, such as a needlestick. An exposure incident is a specific eye, mouth, other mucous membrane, non-intact skin, or parenteral contact with blood or other potentially infectious materials (OPIM), as defined […]

Considering dismissing a difficult patient? Here’s when and how dentists can do it

Dentists have the right to dismiss unruly patients, but when done without due diligence, practitioners are vulnerable to wrongful abandonment and discrimination lawsuits. Know when and how to end a provider-patient relationship. By Ty M. Galvin, D.D.S. and Michael A. Gile, D.D.S. Are you obligated to continue treating a patient who repeatedly misses appointments, argues […]

When should you refund a dissatisfied patient?

When should you refund a dissatisfied patient?  Issuing refunds to patients is not out of the ordinary for dental practices. To protect your livelihood, you will want to follow some prescribed guidelines, reducing the chances of an unhappy customer filing a malpractice claim.  By Ty M. Galvin, D.D.S., and Michael A. Gile, D.D.S  Dentists understand they […]