Risk Management for Dentists | Dental Online CE Course | Dental Professional Liability Insurance | Professional Protector Plan for Dentists

Online Continuing Education

CNA Dental Professional Liability Risk Management

CNA Dental Professional High School (4)

CNA Dental Professional Liability Risk Management

Safe and effective dental care requires close attention to patient needs while managing the various risks associated with clinical practice. Implementing effective patient safety and risk management strategies to protect your patients and your practice can help to improve patient outcomes and minimize the possibility of a malpractice claim. Learn from claim scenarios and other information presented in this online course to better understand and address key risk exposures.

Upon completion of the CNA Dental Professional Liability Risk Management Online Course, participants should be able to improve on their practices and procedures. The CNA Dental Professional Liability Risk Management Online Course is one of the most comprehensive risk management programs available. A 75% score is required on each module examination to receive continuing education credit.

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Module 1 – Risk Management Essentials

  • Implement a team approach to patient safety & risk management practices
  • Effectively apply the informed consent process to improve patient understanding, safety and satisfaction
  • Understand how the standard of care and negligence apply to dental professional liability

Module 2 – Treatment Issues

  • Describe an assessment process for the management of “scope of practice” questions
  • Understand current recommendations for oral healthcare for the pregnant patient
  • Describe methods to manage patients who refuse recommended dental radiographs

Module 3 – Documentation and Compliance

  • Implement record keeping practices that enhance patient care and reduce malpractice risks
  • Explain the benefits of the “SOAP” method for recording information in the dental patient record
  • Understand benefits and risks of electronic records and methods to prevent electronic security breaches

Module 4 – Managing Injuries and Adverse Events

  • Develop and implement methods to document and assess adverse outcomes and patient dissatisfaction
  • Describe and implement procedures to manage the most common emergencies in the dental office
  • Understand current recommendations and steps necessary to assess and manage patients who present with symptoms of nerve injury subsequent to dental treatment

Details About The Online Course

Course Requirements

There are no prerequisite courses to the CNA Dental Professional Liability Risk Management Program. It is available to any user.

AGD Subject Codes
  • 149 (Multi-disciplinary Topics) – 2 CE Hours
  • 555 (Dental Jurisprudence/Ethics) – 3 CE Hours

Badge for ACD PACE

Course Fees and Payment
  • The full course fee is $120.00/person. A discounted course fee of $60.00/person is available for dentists insured for professional liability by the Professional Protector Plan® for Dentists. (Click to contact your agentProfessional Protector Plan® for Dentists State Administrator for the discount code to receive the $60.00 fee)
  • All dentists who are insured through the Professional Protector Plan® for Dentists will receive a credit on their professional liability premium upon renewal for three consecutive years.Note: The premium credit is also available for attending the live CNA Healthcare Dental Professional Liability Risk Management Seminar.
  • Dentists not currently insured by the PPP may qualify for the premium credit if they purchase their coverage within one year of completing the course.
  • Modules may also be purchased and completed individually, and provide 1.25 credit hours each.(Individual module course prices are not discounted. To receive the PPP premium credit, the full course must be completed.)
  • Purchases can be made via Visa, MasterCard, American Express, Discover, or through a PayPal account.
  • For full refund, send your requests within 30 days of the purchase of the course. Refund requests received more than 30 days after purchase will receive a 50% refund.
Continuing Education Information

Participants who complete the course by scoring 75% or greater on each of the module examinations will be awarded a total of 5 hours of dental continuing education credit. Education hours toward state license renewal requirements may vary by state, according to licensing board requirements or restrictions.

Getting Started

Don’t miss this opportunity to obtain comprehensive dental risk management information and continuing education credit in a convenient online format. Take steps today to reduce the risk of a patient injury, increase patient satisfaction, and manage your liability exposure! Learn more & access the dental online CE course now
Electronically Mediated Online Course: Original Release: Dec 2016; Expiration: Dec 2019

About CNA:CNA Healthcare is providing this course as an educational instrument that may assist you in reducing your liability risk. CNA Healthcare makes no guarantee or warranty, express or implied, that the completion of this course or application of the information contained within will reduce or eliminate liability risks for a specific individual or risk situation.

Please remember that only the relevant insurance policy can provide the actual terms, coverages, amounts, conditions and exclusions for an insured. All products and services may not be available in all states and may be subject to change without notice. All references to dental claim data refer to CNA Healthcare claim data.

CNA Healthcare, a business unit of CNA, provides insurance products to dental professionals. Available coverages include professional liability, general liability, property, employment practices liability, and workers compensation.

About the PPP:The Professional Protector Plan® is a registered trademark of B&B Protector Plans, Inc., a wholly owned subsidiary of Brown & Brown, Inc., Daytona Beach and Tampa, Florida and is underwritten by Continental Casualty Company and National Fire Insurance Company of Hartford.

CNA is a registered trademark of CNA Financial Corporation. Copyright © 2017 CNA. All rights reserved.